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Winter 1998 E-Newsletter

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This issue features articles on:

  1. Our new associate Dawn Phillips
  2. Win $100 in CD giveaway
  3. Patients and Staff in the News
  4. Prize winners
  5. We are concerned about your: HEALTH
  6. We are concerned about your:COMFORT
  7. We are concerned about your:FINANCES
  8. We are concerned about THE ENVIRONMENT
  9. HMO Spoof
  10. What your doctors can't tell you about HMO's
  11. New office technology: EYEPHONES that let you watch videos while in the chair
  12. Important information for patients who have taken FenPhen or Redux or any of the ingredients therein
  13. New: Music information from Dr. Markus

Dawn of a New Era

We are pleased to announce that Dr. Dawn Phillips has joined the staff of the Centre. Dr. Phillips began working in mid-July, and has had the opportunity to meet and treat many of our patients since then. She has had nothing but the best comments from those of you who have seen her, as one would expect of the candidate for the position who had the strongest credentials of the many dentists who interviewed for the position. Dr. Tina Mann has cut her schedule back to one day each week, and is still seeing many of her patients, and Dr. Phillips has assumed the remainder of Dr. Mann's patient load. Dr. Phillips is a graduate of Syracuse University, the Dental School of the State University of New York at Buffalo, and has completed the general practice residency at Long Island Jewish Hospital. Formerly from Bucks County, Dr. Phillips and her husband are looking for their first home in the Haddon Heights - Haddonfield area. Her hobbies include rollerblading, skiing, painting and hiking.

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Win $100 in CD's

Anyone who has spent any time in our office knows that Dr. Markus loves music. Everyday, we put a mix of CD's in the player, press the "shuffle" switch, and listen to a variety of CD's from our extensive selection. Patients can listen to the mix on wireles headphones, that block out all outside sounds. We've decided to make a contest out of it and it's called The Desert Island CD Contest.

Here's how it works: Write down the names of the 5 CD's you would take with you if you knew you were going to be stranded on a deserted island. These would represent the only music you'd be able to listen. Please include the name of the artist (if you know it). At the end of March 1998, we will select one winner, at random, from all entries received, to go on a $100 shopping spree at CD Warehouse in Gloucester Twp. You can also enter from the contest page on our website.
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Patients and Staff in the News:

Centre Teachers Go For The Hattrick!

For the second year in a row, a patient of the Centre for Dentistry has been named Camden County Teacher of the Year. Kathy Hunter, a long-time patient here, and a teacher at Haddon Heights High School received this honor. Last year, Rebecca Aupperle was the honoree. We have so many teachers who are our patients, we hope this will inspire at least one of you to get your entry in. You obviously have a winning smile if you're one of our patients.


Congratulations:

Danielle Mc Keever, a patient here at the Centre since she was age 5 was married on 9/13/97 to Andrew Tinall; they honeymooned in California. Now that she is married, Sherry Isenwasser is now Sherry Frank.

Gloria McCormick, a dental assistant here at the Centre had a baby girl, Lindsay. Mother and daughter are doing fine, and Gloria returned to work in January.

Congratulations to: Betsy O'Brien, who was honored as our employee of the year for the second time. Betsy has now been with Dr. Markus for 20 years!


Get well wishes to Jackie Livingston and Russ Kolins. Our condolences to Dave Kobert on the loss of his mother, The Bill Mc Michael family on the loss of Bill's father, and to Jim Bunting, on the loss of his wife.

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Every month our practice randomly rewards referrers with prizes like concert tickets, manicures, and meals just for thinking kindly of us. Carl Klese was awarded dinner at A Little Café and movie passes.

Linda Beal, Colleen Lore, and Dr. Meltzer's office staff, won passes to the new Ritz 12 Theater Complex in Voorhees, and coffee and dessert afterwards at A Little Café in Voorhees.

Linda Rao, Nancy Murtha, Bev Chabolowski, Kahi Schrier, Carolyn Palavage, Marilyn Maneely, Elizabeth O'Brien and Ann Koopman won manicures compliments of Sojourn for Nails in Haddon Heights.

Sharon Tyszka, Kathy Schiavo, Bob Rosemiller, Kathy Colonna, Miriam Rodriguez and Carol Williamson each won gift certificates for CD Warehouse in Gloucester Township.

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In Memory of Josie

It is with deep sorrow that we report the passing of Joann Sosslau, age 44. Joann has been a receptionist here at The Centre For Dentistry over the past 9 years, and has battled breast cancer for 15 years. Her bright smile, positive outlook on life, conviviality, sense of humor, made her someone we all loved to be with. She will be sorely missed, and certainly not forgotten. In her memory, and in her honor, we have instituted "The Josie Award", to be given every Christmas to the employee who best exemplifies Joann's spirit. We know that Joann would want the prize to be jewelry, 24 karat gold, just like she was. The first recipient is Barbara Rizzo. A donation to the American Cancer Society has been made in her name.


We are concerned.

About your health.

Dr. Markus has been a crusader against managed care in dentistry as well as in medicine. He has created a newsletter "What Your Doctor Can't Tell You About HMO's", to educate patients about the pitfalls of managed care in medicine and what you can about it. Call our office to request your copy. It is also available on-line.

If you have ever taken FenPhen, Redux, or any of the weight loss drugs:

It is important that you contact our office immediately. There is, as you are aware, a connection between Fenphen, (and Redux) and heart valve problems. What has not been publicized is the connection with the need to take antibiotics prior to dental treatment.

It is also important for anyone who has taken these medications alone, or in combination, to maintain an extremely healthy mouth (gums as well as teeth) to prevent subacute bacterial endocarditis from attacking heart valves.

Recent medical literature has indicated there is a direct link between periodontal disease and heart disease. It seems that people with gum problems have a much higher incidence of heart disease. Helpful Hint: For those of you who can't seem to find time to floss daily, put a floss dispenser in the shower. Most people find this a much easier way to work flossing into their routine. Remember: You only have to floss the teeth you are planning to keep

About your comfort...

In May, the FDA gave approval for two new devices which effect patient comfort in the dental chair, transdermal Novacaine patches, and the Premiere Dental Laser. We immediately purchased the patches, which, when left in place for about ten minutes, makes the mandibular block injection much more tolerable. These patches cost us $2 each, and take considerably longer to use than topical anesthetic, yet we are so committed to your comfort, that we will not pass this additional cost on to you.

The laser, on the other hand, costs over $40,000, and is still considered experimental by the ADA. It is not considered safe for the removal of old silver fillings, and, we do not feel that our patients will be willing to pay an estimated $60 per filling to have their cavities lased instead of drilled. Please feel free to discuss your feelings with us by mail, e-mail, or in person the next time you're in the office so that we can more accurately judge patient sentiment.

We realize that there are many individuals who postpone dental treatment because of anxiety, and that no matter how many distractions we provide, they would still rather be asleep during the procedure.

Therefore, we are pleased to announce that we have added Adam Sackstein, M.D. to our practice. Dr. Sackstein is an anesthesiologist associated with Princeton University Hospital, and will be providing IV sedation and general anesthesia to our patients and their friends. Call our office to schedule a consultation.

About your finances...

Therefore we offer several different payment options, and financing through Healthcare Creditline.

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About the environment...

We are proud to announce that our new office is now equipped with special filters that remove mercury waste from our drain lines, before it can get into the sewer system (and the environment). We are one of only two offices in NJ that are taking this extra step to protect the environment, and to put our money where our mouth is. It costs us substantially extra each month to do this, and therefore other practices will be slow to jump on this bandwagon, and, surprisingly, there are no regulations requiring dentists in the US to trap mercury from waste water. There are, however, over 50,000 installations in Europe.

"We are supposed to be stewards of our planet. My conscience would not let me refuse this opportunity to protect it for future generations, and hope that other dentists will see this not as an expense, but an opportunity to do something positive."

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H.M.O. -- F.A.Q. 's

(found on the internet)

Q. What does HMO stand for? A. This is actually a variation of the phrase, "Hey, Moe!" Its roots go back to a concept pioneered by Doctor Moe Howard, who discovered that a patient could be made to forget about the pain in his foot if he was poked hard enough in the eyes. Modern practice replaces the physical finger poke with hi-tech equivalents such as voice mail and referral slips, but the result remains the same.

Q. Do all diagnostic procedures require pre-certification? A. No. Only those you need.

Q. I just joined a new HMO. How difficult will it be to choose the doctor I want? A. Just slightly more difficult than choosing your parents. Your insurer will provide you with a book listing all the doctors who were participating in the plan at the time the information was gathered. These doctors basically fall into two categories -- those who are no longer accepting new patients, and those who will see you but are no longer part of the plan. But don't worry -- the remaining doctor who is still in the plan and accepting new patients has an office just a half day's drive away!

Q. What are pre-existing conditions? A. This is a phrase used by the grammatically challenged when they want to talk about existing conditions. Unfortunately, we appear to be pre-stuck with it.

Q. Well, can I get coverage for my pre-existing conditions? A. Certainly, as long as they don't require any treatment.

Q. What happens if I want to try alternative forms of medicine? A. You'll need to find alternative forms of payment.

Q. My pharmacy plan only covers generic drugs, but I need the name brand. I tried the generic medication, but it gave me a stomach ache. What should I do? A. Poke yourself in the eye.

Q. What should I do if I get sick while traveling? A. Try sitting in a different part of the bus.

Q. No, I mean what if I'm away from home and I get sick? A. You really shouldn't do that. You'll have a hard time seeing your primary care physician. It's best to wait until you return, and then get sick.

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Excerpt from "What Your Doctor Can't Tell you About HMO's"

In the future, leadership in outcomes research and the development of treatment guidelines will need to come from outside the HMO industry. Health plans themselves can assist in studies, chiefly by providing raw data on the patients' histories. But, for-profit HMO's are not likely to be the best stewards of honest medical inquiry. If HMO's are left in charge, some potentially costly diseases will not be studied.

Definitions of successful treatment may be manipulated in favor of what is cheap as opposed to what is effective.

A hint of that danger appeared in the book in the breast cancer controversy, as HMO's "went shopping" for an academic study that would support their business interests in denying bone marrow transplants.

If capitations' penalties for all-out care are too steep, or the rewards from undercare are too great, doctors can no longer act as patients' advocates. An extreme version of such a problem surfaced in Tennessee, where some pediatricians stopped immunizing poor children in Medicaid HMO's because bare-bones capitation rates turned even basic care into a money-losing proposition."

Please call, write, or visit our website if you desire more information, or the complete text of this important essay. The information provided was culled from the book, Health Against Wealth, written by G. Anders, senior editor from the Wall Street Journal.

If your employer is thinking about downgrading your insurance the complete essay is a must-read.

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New Technology

We are proud to introduce our Virtual Vision "Eyephones."As our long time patients are aware, Dr. Markus and his associates have always offered wireless headphones, with your choice of music, to block out the noise of the dental drill, and to help distract our patients from the procedure.

Dr. Markus attended the Consumer Electronics Show in Las Vegas several years ago, when these goggles were introduced. He suggested that the manufacturer develop a dental version).
The goggles, are attached to a VCR and the image is projected on the inside of the black lens in front of your eyes.

The image appears to be as large as a giant screen TV. We have an extensive library of video tapes, including live rock concerts, Disney feature length cartoons, many popular movies, and all three Academy Award winning Wallace and Grommit animated short subjects. They will help make even the lengthiest appointments fly by.

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Dr. Markus' Desert Island Discs:

1. Pulse - Pink Floyd
2. Hotel California - Eagles
3. Kamakiriad - Donald Fagan
4. Bat Out of Hell (1) - Meatloaf
5. Leap of Faith - Kenny Loggins

These are 5 Albums I don't think I could ever get tired of listening to. Let us know about yours. Enter our Desert Island Disc contest. See details .

DR MARKUS' CD REVIEW - 1997

1997 saw the release of many new albums. I have always been grounded in classic rock, and much of my collection is the CD's of groups like the Stones, the Eagles, CCR, CSN, Van Morrison etc. Having two teenage sons at home, whose musical interests run a wider gamut, I have expanded my horizons a lot this past year. While 1997 saw the releases of new (and solid) performances by such icons as Boz Skaggs, the Bee Gees, John Fogerty, Hall and Oates, the Stones (Bridges' and an un-plugged "Stripped") it also introduced me to several new groups whose works are worth a long listen.

Most everyone has heard "One Headlight" from the Wallflowers, featuring Bob Dylan's son Jacob. Two other albums of similar genre, and excellent all the way through are "Somewhere More Familiar" from Sister Hazel, and Matchbox 20's first album. We'll be happy to put it on the wireless headphone system for you to enjoy.

If you like the blues, there's a new BB King disc out which features duets with the likes of Van Morrison, Clapton, Bonnie Raitt to name a few. The roots of rock, R & B, and even rap, are traced back to the blues. The new Boz Skaggs album is very bluesy. Check out Johnnie Lang - the 16 year old blues performer's first album, and both Keb' Mo' discs are fantastic!

   

The Centre For Dentistry • 856-528-3464
209 White Horse Pike • Haddon Heights, New Jersey 08035

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